Manufacturing

Turning operational strength into market advantage

Manufacturing

Turning operational strength into market advantage

Most manufacturers I work with are excellent at what they produce. The constraint is rarely capability. It is clarity in how that capability is understood, differentiated, and aligned in the market.

As organizations grow, complexity increases. Product lines expand, sales motions diversify, and messaging fragments across teams. Growth slows not because the business is weak, but because differentiation becomes harder to articulate and reinforce consistently.

Building Value and Equity

As a fractional CMO, I work with leadership teams to clarify differentiation, align sales and marketing around value rather than features, and ensure the organization presents a coherent and credible value story to the market.

The goal is clearer leadership in the market, not louder marketing.

Case Study 1: Selling to the Wrong Buyer

A manufacturer in the immunotherapy space was struggling to compete against lower-cost alternatives. At first glance, the issue appeared to be pricing. Customer experience analysis revealed a different problem. The organization was selling primarily to lab technicians, while final purchasing decisions were being made by executive leadership.

As a result, the product’s strategic value was never reaching the people who mattered most. By reframing the audience, timing, and narrative of the conversation, leadership shifted discussions away from cost and toward enterprise-level value without changing the product itself.

Insight:

Growth stalled because value was being explained to the wrong decision-maker, not because the product lacked strength.

If growth is becoming harder, this is the next step.

Case Study 2: Expanding Your Value Proposition

A multi-billion-dollar industrial manufacturer believed bundling products into a service offering could create competitive advantage, but struggled to gain traction. The challenge was not the concept itself, but when and to whom the bundled value was introduced.

By mapping the buying journey, leadership identified that the value story was entering the decision process too late and with the wrong stakeholders. Adjusting the timing and audience clarified relevance and improved adoption.

Insight:

Value fails in the market when it enters the conversation too late.

When price feels like the ONLY thing, I can help.

What Clients Say When Clarity Returns

“Ben showed incredible care, listening deeply to understand our success and customers with genuine respect that made all the difference.”

“Ben's passion and close collaboration helped us understand our market deeply, delivering prompt and sincere solutions that moved us forward.”

Be Bold.

Be Passionate.

Be Effective.

Be Aligned.

Be Curious.

Be Great.

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